When you click on the Save button the Save As dialog will be launched. Click the Save button to save the application. Once the download starts, you will be prompted to either run the application, save the application or cancel the download. Some typical reasons for No Problem Found areĭownload the SeaTools for Windows file. This hard disk diagnostic utility will help you make that determination and possibly save you time and money and preserve your data. Before you send in a drive, it is in your best interest to determine if a replacement drive is really necessary.
Returning a drive for warranty service means system downtime and inconvenience for you in packing and returning your drive product. SeaTools for Windows should run on both internal and external hard drives.Īfter testing, a large percentage of the drives returned to Seagate for warranty replacement are perfectly good drives with “No Problem Found” (NPF).
It includes several tests that will examine the physical media on your Seagate, Maxtor or Samsung disk drive and any non-Seagate disk drive. Seagate SeaTools for Windows – SeaTools for Windows is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the disk drive in your external hard drive, desktop or notebook computer.
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